Terms & Conditions

    1. Customers have been auto-allotted slot timings for this offer. The offer and slot timings are communicated to the customers via SMS, email, and notifications. It can also be found in the account during the slot timings.
    2. This offer shall be valid on successful and fulfilled transactions. For the purpose of this sale, a fulfilled transaction shall mean an order placed by the customers on the platform which shall be confirmed and received by them at their registered address.
    3. All customers shall ensure that the mobile number(s), e-mail address, and/or other details provided by them to Indo state craft are true, accurate, and in use, at the time of the online retail transaction. Any liability, consequence, or claim arising on account of any incorrect or outdated information provided by the customer to, same shall solely be borne by the affected customer. Indo state craft shall not be liable to verify the accuracy and/or correctness of the information so provided by the customer.
    4. Customers are advised to check the serviceability with the area pin code before placing any order with Indo state craft.
    5. Extra VAT may apply in addition to the unit sale price on certain products, but the final inclusive price will not exceed the M.R.P. The customer shall be liable to pay the cost.
    6. The images of the products shown are for visual representation only and may vary from the actual product.
    7. Customers are responsible for maintaining the confidentiality of their mobile phones, e-mail accounts, and passwords.
    8. The prices of the product may vary during and after the offer is over. Thereby Indo state craft shall not be held liable for such difference in the price of the product as they are offered by the participating seller/s.
    9. Product warranty shall be regulated by the terms and conditions mentioned on the warranty card of respective products and Indo state craft shall not be liable or responsible to the customer for any indirect or consequential loss or damage.
    10. The balance amount, after the offer has been availed, will have to be paid by the customer at the time of purchase.
    11. Indo state craft & Exchange Policy offers you the option to return or exchange items purchased on Indo state craft website within thirty (30) days of the receipt. In case of return of the purchased item, please refer to the Return Policy on our website or call +91-xxxxxxxx.
    12. Orders may be split into separate shipments depending upon the products ordered for, despite the customer having made one single consolidated payment against one order ID. Separate shipments, after being split, shall have separate expected delivery periods.
    13. By participating in This offer, all eligible customers agree to be bound by these Terms and Conditions, the Terms of Use, the Privacy Policy, and other relevant documentation that are available on Indo state craft including any modifications, alterations, or updates that may be made either by Indo state craft or the participating seller/s. Indo state craft shall not be liable or responsible to the customer for any indirect or consequential loss or damage.
    14. Indo state craft reserves the right, in its sole discretion, to disqualify any Customer that tampers or attempts to tamper with the deals/ offers or violates these Terms and Conditions or acts in a disruptive manner.
    15. If Indo state craft has suspicion or knowledge, that any Customer has been involved in any fraudulent or illegal activity directly or indirectly and/or is using the platform to order products not for his/her direct usage during or after This offer, then Indo state craft reserves the right to disqualify that Customers and any related Customers.
    16. Indo state craft shall not be responsible if some purchase is not registered or is lost due to any network problems such as breakdown of machinery, unclear/ disruption in the network, or non-receipt of payment from banks/payment gateways and/or the cost(s) charged by the network operator(s). Any dispute in connection to the same shall be settled between the end customer and the network operator without involving Indo state craft.
    17. Indo state craft shall not be liable for any loss or damage due to an Act of God, Governmental actions, force majeure circumstances, or any other reason beyond its control, and shall not be liable to pay any monetary compensation or otherwise for the same.
    18. Indo state craft does not hereby warrant that the Indo statecraft Call Center will run concurrently and error-free during and/or after this offer and Indo state craft shall not be directly liable for issues related to technical and/or human error whatsoever. However, Indo statecraft shall work towards the best interest of the Customer.
    19. This offer is subject to the laws of India and all disputes arising hereunder shall be subject to the jurisdiction of courts, tribunals or any other applicable forum at Gwalior M.P.